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Terms & Conditions

1.After the order has been placed, our customer service staff will process the order and contact you should any problems arise. Please note that the operating hours for our online order is from 11am to 6pm, Monday to Saturday. Delivery will be within 2 hours.


2.The minimum amount online purchases is SGD$30.00, an additional SGD$5.00 delivery charge will be applied to the amount. For orders above SGD$100.00, the delivery charge will be waived. Delivery is limited to a single location per order.


3.Advance notification of One day is required for special orders like corporate events, private events, birthday orders etc.


4.Delivery service for “Online Order” is only applicable to Singapore locations. We do not shipped overseas.


5.Payment via credit card shall be made at the point of order. Cash payment shall be made at point of delivery of food. All online orders are not cancellable or refundable once a payment has been made and a confirmation notice has been generated by our system.


6.All existing promotions applicable in our physical outlets do not apply for “Online Order” unless otherwise stated.


7. Prices quoted in our website are in Singapore Dollars (SGD) and are subject to change without prior notice. All prices are inclusive of a 7% Goods and Service Tax (GST).


8.Online Order service is subject to availability. We reserve the right to reject any order.


9. Access to the Site may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our reasonable control. We disclaim all liability for any malfunction, suspension or interruption of the Site, including inaccessibility due to network problems.


10.Without limiting our Privacy Policy you agree that www.hotstar.com.sg may use personal information collected from you to assist us to provide products and services to you, to verify your identity, for promoting and marketing of additional www.hotstar.com.sg products and services to you, and for any other use that you authorise.